Housekeeping Supervisor Job at Four Seasons in Johannesburg, Gauteng

Job Description

About Four Seasons Hotel The Westcliff, Johannesburg

Join Our Team at the iconic Four Seasons Hotel the Westcliff, Johannesburg. A stylish urban resort elevated on a hillside with panoramic views across the Johannesburg Zoo and the prestigious neighbourhoods’ of the Parks whilst working on a team that is built on mutual respect, collaboration, excellent service and a passion for food and wine .

We seek a highly motivated and service-minded individual to join the Housekeeping team as an Housekeeping Supervisor.

The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts has been ranked FORTUNE Magazine’s “100 Best Companies to Work For.”

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Job Summary

To maintain and enforce all standards and procedures for Housekeeping service.

Supervise and conduct training on a regular basis.

Responsible for maintaining cleanliness to all assigned work areas.

Inspect assigned section daily, including departures, arrivals, occupied, VIP, ensuring that they have been cleaned to the highest level, all maintenance is reported and rectified and standards are being adhered to.

Ensure all VIP arrivals are inspected prior to arrival and throughout the stay for both day and Turndown service.

Ensure that all rooms are ready on time and that special requests and preferences have been adhered to for arrivals and stay over rooms.

Ensure proper use and care of equipment.

Ensure the Lost and Found procedure is adhered to at all times. Ensure supplies and stock levels are maintained in pantries.

The ability to maintain safe work practices.

The ability to perform corrective performance discussions with staff.

The ability to assist in the performing of performance reviews for assigned staff.

The ability to take ownership in assigned area of perfect room programs or deep cleaning projects and ensure the work is carried out to the highest possible standards and that it is completed in a timely manner.

What to Expect: You Will…

  • Be part of a cohesive team with opportunities to build a successful

career with global potential

  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence

Learn more about

what it is like to work at Four Seasons – visit us:


Successful candidate must possess legal rights to work in South Africa

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

About Company

Company: Four Seasons

Company Location:  Johannesburg, Gauteng

Job Category:

About Four Seasons