IT ANALYST, UNIV PITTSBURGH Jobs in Pittsburgh, PA at Compass Group


Company: Compass Group

Location: Pittsburgh, PA

Posted Date:Apr 5, 2020

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We have an opening for aIT ANALYSTposition.


applications accepted only.

Internal Employee Referral Bonus Available

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If you have a positive attitude and a love for learning, you may

be interested in joining our team.

Chartwells Higher Education brings fresh ideas and innovative

concepts to higher education foodservice. We have quickly

established ourselves as the leading college and university

foodservice partner in the industry, and were twice named the

Fastest Growing Brand by Nations Restaurant News. While we reflect

on a proud past, we keep a keen eye on what is yet to come,

especially in the areas of culinary development and nutrition. We

foster development in a setting where mobility, teamwork, and

communication flourish.

Full time associates at Chartwells Higher Education are

offered many fantastic benefits such as:




Flexible Spending Accounts (FSAs)

Commuter Benefits

Wellness Program

Employee Assistance Program

Life Insurance for Associates and Eligible Dependents

Short Term Disability (STD) and Long Term Disability (LTD)

Accidental Death & Dismemberment (AD&D) Insurance

Discount Marketplace

And other voluntary benefits

Job Summary

The Primary Responsibility of theIT TECHNICAL ANALYSTis

providing planning, administration and support for the servers,

systems and devices used in the food service operations across

campus. Additional responsibilities include working with

Chartwells, Compass Group, Client and vendor personnel to install

new systems and resolve hardware, network and application support


Key Responsibilities:

Monitor and maintain servers and systems to ensure maximum

uptime Implement patches, upgrades, updates and verify backups

Receive & respond to hardware and applications related trouble

reports Inform user groups and applicable stakeholders of incident

occurrences and provide periodic status and resolution ETA.

Create technical/operational test plans for new software

patches and releases.

System administration and daily operational support of the

campus-wide Point of Sale and Meal Plan systems Manage

(application) software configuration of system servers and (35 )


Maintenance of all biometric and tablet time clocks.

Training of all management staff regarding use of registers,

company owned computers and time clock systems.

Generate on demand reports from various sources (i.e Micros,

Odyssey and MyStaff).

Payroll- Oversee all payroll systems and records (PTO) to

insure proper record keeping for all campus Chartwells staff.

Provide technical research resources for incident resolution

coordinating with vendors when necessary.

Configure and install Point of Sale registers for new food

service outlets Work with software vendors regarding resolution of

application bugs and systems issues.

Project management of new food service outlet implementations


Identifying and documenting system requirements Request…


About Compass Group