Patient Access Representative – Family Practice Jobs in Eugene, OR at PeaceHealth

Title: Patient Access Representative – Family Practice

Company: PeaceHealth

Location: Eugene, OR


PeaceHealth is seeking a part time Patient Access Representative

in Family Practice at South Clinic. Hourly compensation starts at

$16.67, more depending on experience.

Applications will be reviewed beginning September 1,


Assists in coordinating the activities between scheduling,

insurance verification and pre-certification. Acts as a clinical

liaison with physician practices interacting with pre-visit


Detailed responsibilities:

Assists with departmental coverage as needed.

Manages daily appointment schedules which may include reminder

calls and calling all referrals.

May transport patients utilizing escort or wheeled transport


Pre-registers/registers patients with accurate patient

demographic, financial data.

Upon registration, address co-pay (including collections of

monies), co-insurance, for scheduled appointment/procedure,


Responds to customer’s inquiries.

Verifies coverage and ensures all insurance requirements are

met, as well as obtaining all prior authorizations and/or referrals

as appropriate prior to patient arrival.

Strong background in customer service may be considered in lieu

of medical office or related experience.

Performs other duties as assigned.


High School diploma or equivalent preferred.

Experience/Training Requirements:

One year of medical office or related customer service

experience required.

Demonstrated knowledge of Medical Terminology and CPT/ICD-10

coding preferred.

Knowledge of insurance process and regulations preferred.

Other Skills/Requirements:

Experience with Microsoft Office applications, including Word,

Excel and Outlook preferred.

Must be able to manage conflict effectively and


Excellent time management skills, with an emphasis on meeting

time sensitive deadlines.

Good customer service skills and good interpersonal


Working Conditions
Work is performed under normal working conditions with adequate

lighting and ventilation. Ability to lift objects weighing 50 lbs.

or less. Duties require the ability to concentrate and pay close

attention to detail (more than 65% of work time). Work requires

normal amounts of physical effort up to 33% of the time.

See how PeaceHealth is committed to Inclusivity, Respect for

Diversity and Cultural Humility.

For full consideration of your skills and abilities, please

attach a current resume with your application. EEO Affirmative

Action Employer/Vets/Disabled in accordance with applicable local,

state or federal laws.


About PeaceHealth